Good day, i visited your mall today because i had read that there would be a scavenger hunt, and a meet and greet with the easter bunny. My 5year old daughter and i entered your mall at around 10am today (the 7th of April 2023) and made our way to the information desk to get our hint card. There was no-one there. We then went on to wonderland to kill some time, and had breakfast at Spur before we tried the information desk again. We got there this time at around 12:30pm. There was still no-one there. I then asked the security where they are, and he proceeded to call someone on his radio, he said that they were going to check the cameras. i told him that we were going to Pep stores in the meantime. We got to Pep stores, and did a little shopping and made our way back, still no-one at the information desk. We then headed to Checkers to get a few items and hoped that we would find someone there on our way out, but when we got there, there was still no-one there. Went upstairs to Steers, and on our way out went back to the information desk to try to hopefully get the hint card on one last attempt, to find that there still was no-one there. This was around 2:30pm. There was alot of easter adverts around the mall and at the information desk confirming that the games would be available today, and my daughter was so excited. I am very disapointed that we werent able to participate in the scavenger hunt this year. Maybe next time you can make more effort to have someone working. I always visit your mall for events for the kids, but might think twice next time.
Good day there is this lady that works as the manager at Fishaways,Steers and Debonairs and I saw her threatening someone that she’ll beat up and it was a child but she used the swear word (moer).She want to abuse the poor child on the day when he must go to school for his report card. I want the boss deduce money from her month salary please
Good day,
Please could you take the disabled parking spaces around the mall seriously. Today at entrance 2 a large executive car was allowed to park there and the driver and the passenger were clearly NOT disabled. This trend is not only happening at entrance 2 but at all the entrances. The warning signs of clamping offenders and of the R200 release fee is a joke unless these areas and parking bays are strictly enforced. It is grossly unfair to the disabled and to mothers with children if these parking bays are occupied by those who think they are entitled to and fragrantly disobey the rules.
Security at these points need to be equipped with the clamps and instructed to enforce the rules.
Good day, its so sad to see that Ster Kinekor N1 City made no effort this weekend re the Barbie show. You know, I took my daughter and friends on Saturday and it looked dead, however you should’ve seen how the kids, teenagers, youngsters and their partners dressed up so excited. But it looked so cold in that place. No set up for a photo and yet people or parents spend a lot of money for their kids. No words!
Good morning, just a question? What happened to the baby changing station at your mall. My daughter had to change her baby on the counter in the ladies toilets. And when you have to feed the baby there is no place for moms. If management can please have a look at some convenience for moms with babies please. It is very stressful if you need to go do some shopping with you baby
I would like to congratulate the ladies that keep your toilet facilities clean. I used the bathroom near to Woolworths and it was very clean and an absolute pleasure!! Thank you
Hi, please be vigilant in the mall, just out of concern, with this taxi violence😱 This afternoon around 5h10 pm or saw there were two guyz sitting on the tables I could see these are taxi people, even if I don’t know them. They sat there, not eating on their phones, looking around, my heart……. I know I’m so paranoid. Then they left…… Why where they there, place this evening even be extra vigilant, alert your security must be outside there please. Friday they said they closing everything off. Be safe
Good Morning, my name is Colleen Lawrence From Stella Learning Academy in Monte Vista, what is the process to follow to promote our school inside at your entrance with a small table and some brochures we are a school for struggling kids we will be three teachers and a few students enrolment pamphlets please let me know Thx
I’m disappointed with the customer service I received at PnP N1 City today. I lost my VW car keys while doing grocery shopping,I only realised when I was on the way to my car that I do not have my keys with me. I went back into the store to ask for assistance, to look for my car keys.
I spoke with An African lady with Dreadlocks whom I think is a supervisor, I did not receive any assistance from her. When I came back into the store the second time I spoke to a male supervisor who took my name and number down and said that should he find the keys he will contact me.
However while I was busy talking to this man, the same lady I asked for assistance from the first time , with some of her colleagues passed some hurtful remarks stating that; even if they were to find the car keys I don’t deserve to be helped and even if they were to find it they wouldn’t give it back. I was heart broken by these remarks however I chose not to answer them I walked away instead.
I was serviced at till number 13 by Ms Khephe at 17:31 on 02 February 2024.
Kindly assist, if you find it please contact me it’s the only keys I have.
Today is the 2nd time in 4 days I’m at N1 Mall and I’d like to make you aware of how intimidating and rude the promotions stands people in the isle’s are. On Tuesday, after I said no atleast three times the salesperson reached out to grab me by my wrist. I had to raise my voice at him to not touch me. Today, the shoe cleaners got up and close in my granddaughter’s face and made her extremely scared. Also after I said no thank you more than once. This is not on and if this carries on I will definitely not be coming back to one of my favourite malls. Lynette Cheetham
Today is the 2nd time in 4 days I’m at N1 Mall and I’d like to make you aware of how intimidating and rude the promotions stands people in the isle’s are. On Tuesday, after I said no atleast three times the salesperson reached out to grab me by my wrist. I had to raise my voice at him to not touch me. Today, the shoe cleaners got up and close in my granddaughter’s face and made her extremely scared. Also after I said no thank you more than once. This is not on and if this carries on I will definitely not be coming back to one of my favourite malls.
Hi My name is Mr John Ncipa working very close to N1 city mall, yesterday i experienced what i always happens to me when I visited that mall.Everytime when I visited that mall, my tyres alway hv two or three nails on them.Sometimes two or three nails in the same tyre .Yesterday I had three nails in the same tyre and I know the foreign national who are responsible for parking cars are responsible for this. I want ppl to be aware of this cruelty. I am going to the mall management as we speak to report these accidents.I would also like to view footage to see the culprit for prosecution and also I want to escalate this accidents to social media so that ppl can be aware of this bad behaviour It happened more than 5 times this year, that is why I decided to stand up and take action.Please respond to this platform if you experienced the same problem Thanks
The email below with 2 images, bounced undelivered perhaps because I was not on a white-list.
Sent: Tuesday, 03 September 2024 15:17
To: [email protected]
Subject: 2024-09-03 N1 City Mall – Advertising posters at covered parking pillars waiting to cause vehicle accidents
Good Day Keanon
I got your contact details from the information desk ladies at N1 City Mall.
Today, 2024-09-03, around midday, I drove west along Louwtjie Rothman Street, past Game and reached the mini-circle, where I turned right into the N1 City Mall covered parking zone.
Thus, I went from dazzling sunlight into a much darker area whereby my eyes needed to adjust quickly to cope with the left-side lane merging into mine.
Lo and behold, somebody decided the supporting pillars were a great place to distract drivers with at least 3 advertising boards.
I immediately knew it was an accident waiting to happen. I parked my car and walked to the shops.
Within seconds, I saw 2 vehicles passing the said adverts. The first vehicle slowed down, presumably to read the adverts. The second vehicle braked hard and the driver blew his hooter.
Please find less risky places for such adverts so I will not need to warn insurance companies.
ATM scammer on Saturday morning, date 07 September 2024. Time 12:00. Standard bank at the two ATMS, without security. These two ATMS nearerst to the Water Shop.
Please be careful at the ATMs, a black lady tried to scam me on Saturday morning, this is how she operates. The lady did her transaction, and her transaction was cancelled, she walked away, then I went to use the ATM, she came to stand next me and she saw that I withdraw money, I looked into her face, and when I walked away, she screamed loudly, I stole her money, I ignored her, she started following me, and screaming at me that I stole her money. She has two small children, then her kids run to the security inside the mall and screams that that woman stole my mommy’s money. Security walked over to me and asked me nicely if I can accompany them to their security office, I did not make a scene. I walked with security, as we walking, she plays with her phone, but her phone is off, and they she says, I am trying to see if the money went off. The security Lady handled the situation very professional; she asked us what had happened, and we told the security what took place, I was told to sit in their office, and what until they investigate the situation, the security lady, she went to view the video – footage, and she informed the Head of Security that no suspicious activities took place. They told the scammer, I will use the word scammer because she tried her luck with me, that she must go inside the bank and go withdraw a statement, to check if her money came out of the ATM. I must congratulate the security, they handled the situation very professionally, I did not make a scene because I know I did not do anything wrong. The security apologized to me, and they told the lady to apologize to me, but is so sad to think that you are innocent, and they want to treat you like a criminal. They keep you against your will, and you feel so violated. Just to think, a mother using her children in her little scam. She is a disgrace to the South African rainbow nation. A once again to the Head of Security, he escorted me to my car, and apologized for what had happened, Be careful out there.
Your disabled parking are a joke any person can park there if they feel entitled. Today at Checkers all the parking where taken and not a single vehicle displayed an official Disabled license.
Your guards are a joke and they are more interested in their cell phones while leaning against the wall in the shade. Your threat of a sfine means nothing if no wheels are clamped and non officially licensed Disabled persons are allowed to park at will.
If you do not know what the City of Cape Town’s official disabled license looks like please contact me and I can send you a photo. It may just also be a good idea for all licensed disabled person to sent a note to the City of Cape Town as the Centre is contravention there parking requirement for a license to operate.
The parking lot is not safe, my cars hubcaps were stolen today while a car guard was vigilant, yes we park at own risk but that means trespasses are watching us. Stay safe guys and be alert of these thief’s.
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Good day, i visited your mall today because i had read that there would be a scavenger hunt, and a meet and greet with the easter bunny. My 5year old daughter and i entered your mall at around 10am today (the 7th of April 2023) and made our way to the information desk to get our hint card. There was no-one there. We then went on to wonderland to kill some time, and had breakfast at Spur before we tried the information desk again. We got there this time at around 12:30pm. There was still no-one there. I then asked the security where they are, and he proceeded to call someone on his radio, he said that they were going to check the cameras. i told him that we were going to Pep stores in the meantime. We got to Pep stores, and did a little shopping and made our way back, still no-one at the information desk. We then headed to Checkers to get a few items and hoped that we would find someone there on our way out, but when we got there, there was still no-one there. Went upstairs to Steers, and on our way out went back to the information desk to try to hopefully get the hint card on one last attempt, to find that there still was no-one there. This was around 2:30pm. There was alot of easter adverts around the mall and at the information desk confirming that the games would be available today, and my daughter was so excited. I am very disapointed that we werent able to participate in the scavenger hunt this year. Maybe next time you can make more effort to have someone working. I always visit your mall for events for the kids, but might think twice next time.
Good day there is this lady that works as the manager at Fishaways,Steers and Debonairs and I saw her threatening someone that she’ll beat up and it was a child but she used the swear word (moer).She want to abuse the poor child on the day when he must go to school for his report card. I want the boss deduce money from her month salary please
Please can you call me been holding on for about 10mins. Need to get hold of your security.
Thanks
Good day,
Please could you take the disabled parking spaces around the mall seriously. Today at entrance 2 a large executive car was allowed to park there and the driver and the passenger were clearly NOT disabled. This trend is not only happening at entrance 2 but at all the entrances. The warning signs of clamping offenders and of the R200 release fee is a joke unless these areas and parking bays are strictly enforced. It is grossly unfair to the disabled and to mothers with children if these parking bays are occupied by those who think they are entitled to and fragrantly disobey the rules.
Security at these points need to be equipped with the clamps and instructed to enforce the rules.
Good day, its so sad to see that Ster Kinekor N1 City made no effort this weekend re the Barbie show. You know, I took my daughter and friends on Saturday and it looked dead, however you should’ve seen how the kids, teenagers, youngsters and their partners dressed up so excited. But it looked so cold in that place. No set up for a photo and yet people or parents spend a lot of money for their kids. No words!
Good morning, just a question? What happened to the baby changing station at your mall. My daughter had to change her baby on the counter in the ladies toilets. And when you have to feed the baby there is no place for moms. If management can please have a look at some convenience for moms with babies please. It is very stressful if you need to go do some shopping with you baby
I would like to congratulate the ladies that keep your toilet facilities clean. I used the bathroom near to Woolworths and it was very clean and an absolute pleasure!! Thank you
I went to the ladies bathroom at N1 city mall near the PNP. There was a man in the ladies bathroom – it was on the 3rd August
Hi, please be vigilant in the mall, just out of concern, with this taxi violence😱 This afternoon around 5h10 pm or saw there were two guyz sitting on the tables I could see these are taxi people, even if I don’t know them. They sat there, not eating on their phones, looking around, my heart……. I know I’m so paranoid. Then they left…… Why where they there, place this evening even be extra vigilant, alert your security must be outside there please. Friday they said they closing everything off. Be safe
Good Morning, my name is Colleen Lawrence From Stella Learning Academy in Monte Vista, what is the process to follow to promote our school inside at your entrance with a small table and some brochures we are a school for struggling kids we will be three teachers and a few students enrolment pamphlets please let me know Thx
Tried calling the mall to find out what time is load shedding today. No human response – just recorded message without end it seemed. Is this usual?
Bad customer service at PnP and pay N1 City
I’m disappointed with the customer service I received at PnP N1 City today. I lost my VW car keys while doing grocery shopping,I only realised when I was on the way to my car that I do not have my keys with me. I went back into the store to ask for assistance, to look for my car keys.
I spoke with An African lady with Dreadlocks whom I think is a supervisor, I did not receive any assistance from her. When I came back into the store the second time I spoke to a male supervisor who took my name and number down and said that should he find the keys he will contact me.
However while I was busy talking to this man, the same lady I asked for assistance from the first time , with some of her colleagues passed some hurtful remarks stating that; even if they were to find the car keys I don’t deserve to be helped and even if they were to find it they wouldn’t give it back. I was heart broken by these remarks however I chose not to answer them I walked away instead.
I was serviced at till number 13 by Ms Khephe at 17:31 on 02 February 2024.
Kindly assist, if you find it please contact me it’s the only keys I have.
I NEED THE PHONE NUMBER OF N1 HOMEMARK PLEASE.
Today is the 2nd time in 4 days I’m at N1 Mall and I’d like to make you aware of how intimidating and rude the promotions stands people in the isle’s are. On Tuesday, after I said no atleast three times the salesperson reached out to grab me by my wrist. I had to raise my voice at him to not touch me. Today, the shoe cleaners got up and close in my granddaughter’s face and made her extremely scared. Also after I said no thank you more than once. This is not on and if this carries on I will definitely not be coming back to one of my favourite malls. Lynette Cheetham
Today is the 2nd time in 4 days I’m at N1 Mall and I’d like to make you aware of how intimidating and rude the promotions stands people in the isle’s are. On Tuesday, after I said no atleast three times the salesperson reached out to grab me by my wrist. I had to raise my voice at him to not touch me. Today, the shoe cleaners got up and close in my granddaughter’s face and made her extremely scared. Also after I said no thank you more than once. This is not on and if this carries on I will definitely not be coming back to one of my favourite malls.
Hi My name is Mr John Ncipa working very close to N1 city mall, yesterday i experienced what i always happens to me when I visited that mall.Everytime when I visited that mall, my tyres alway hv two or three nails on them.Sometimes two or three nails in the same tyre .Yesterday I had three nails in the same tyre and I know the foreign national who are responsible for parking cars are responsible for this. I want ppl to be aware of this cruelty. I am going to the mall management as we speak to report these accidents.I would also like to view footage to see the culprit for prosecution and also I want to escalate this accidents to social media so that ppl can be aware of this bad behaviour It happened more than 5 times this year, that is why I decided to stand up and take action.Please respond to this platform if you experienced the same problem Thanks
Can you please change the channel of your tv in the food court to the football…thank you
The email below with 2 images, bounced undelivered perhaps because I was not on a white-list.
Sent: Tuesday, 03 September 2024 15:17
To: [email protected]
Subject: 2024-09-03 N1 City Mall – Advertising posters at covered parking pillars waiting to cause vehicle accidents
Good Day Keanon
I got your contact details from the information desk ladies at N1 City Mall.
Today, 2024-09-03, around midday, I drove west along Louwtjie Rothman Street, past Game and reached the mini-circle, where I turned right into the N1 City Mall covered parking zone.
Thus, I went from dazzling sunlight into a much darker area whereby my eyes needed to adjust quickly to cope with the left-side lane merging into mine.
Lo and behold, somebody decided the supporting pillars were a great place to distract drivers with at least 3 advertising boards.
I immediately knew it was an accident waiting to happen. I parked my car and walked to the shops.
Within seconds, I saw 2 vehicles passing the said adverts. The first vehicle slowed down, presumably to read the adverts. The second vehicle braked hard and the driver blew his hooter.
Please find less risky places for such adverts so I will not need to warn insurance companies.
Regards
Michael Ryan
Good morning,
ATM scammer on Saturday morning, date 07 September 2024. Time 12:00. Standard bank at the two ATMS, without security. These two ATMS nearerst to the Water Shop.
Please be careful at the ATMs, a black lady tried to scam me on Saturday morning, this is how she operates. The lady did her transaction, and her transaction was cancelled, she walked away, then I went to use the ATM, she came to stand next me and she saw that I withdraw money, I looked into her face, and when I walked away, she screamed loudly, I stole her money, I ignored her, she started following me, and screaming at me that I stole her money. She has two small children, then her kids run to the security inside the mall and screams that that woman stole my mommy’s money. Security walked over to me and asked me nicely if I can accompany them to their security office, I did not make a scene. I walked with security, as we walking, she plays with her phone, but her phone is off, and they she says, I am trying to see if the money went off. The security Lady handled the situation very professional; she asked us what had happened, and we told the security what took place, I was told to sit in their office, and what until they investigate the situation, the security lady, she went to view the video – footage, and she informed the Head of Security that no suspicious activities took place. They told the scammer, I will use the word scammer because she tried her luck with me, that she must go inside the bank and go withdraw a statement, to check if her money came out of the ATM. I must congratulate the security, they handled the situation very professionally, I did not make a scene because I know I did not do anything wrong. The security apologized to me, and they told the lady to apologize to me, but is so sad to think that you are innocent, and they want to treat you like a criminal. They keep you against your will, and you feel so violated. Just to think, a mother using her children in her little scam. She is a disgrace to the South African rainbow nation. A once again to the Head of Security, he escorted me to my car, and apologized for what had happened, Be careful out there.
Do you have wheelchair available
Good day why is foshini not picking up their phones
Your disabled parking are a joke any person can park there if they feel entitled. Today at Checkers all the parking where taken and not a single vehicle displayed an official Disabled license.
Your guards are a joke and they are more interested in their cell phones while leaning against the wall in the shade. Your threat of a sfine means nothing if no wheels are clamped and non officially licensed Disabled persons are allowed to park at will.
If you do not know what the City of Cape Town’s official disabled license looks like please contact me and I can send you a photo. It may just also be a good idea for all licensed disabled person to sent a note to the City of Cape Town as the Centre is contravention there parking requirement for a license to operate.
The parking lot is not safe, my cars hubcaps were stolen today while a car guard was vigilant, yes we park at own risk but that means trespasses are watching us. Stay safe guys and be alert of these thief’s.